Terms & Conditions

Welcome to our store. By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree, please discontinue using our site.

2. Eligibility

You must be at least 18 years old or using the website under the supervision of a parent or legal guardian to make a purchase.

3. Products & Services

  • We strive to display product colors, descriptions, and details accurately.

  • However, we do not guarantee that product images reflect the exact color due to varying screen settings.

  • All products and prices are subject to change without notice.

4. Pricing & Payment

  • All prices listed on our website are final and include applicable taxes unless stated otherwise.

  • We accept various payment methods as displayed at checkout.

  • By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method.

5. Order Acceptance

We reserve the right to refuse or cancel any order for reasons such as:

  • Product unavailability

  • Errors in product pricing or description

  • Payment issues

  • Orders flagged as fraudulent

If your order is canceled, you will be notified and refunded (if applicable).

6. Shipping & Delivery

Shipping timelines are provided in our Shipping Policy.
We are not responsible for delays caused by the courier, customs, or circumstances beyond our control.

7. Returns & Refunds

Our Return & Refund Policy outlines the conditions under which returns, exchanges, or refunds are accepted.
Customers are responsible for reading and understanding the policy before making a purchase.

8. User Responsibilities

By using our website, you agree:

  • Not to misuse the website

  • Not to interfere with the security or integrity of the site

  • Not to attempt unauthorized access to our servers or systems

  • To provide accurate account and contact information

9. Intellectual Property

All content on this website—including text, images, designs, logos, and product descriptions—is the intellectual property of our store.
You may not copy, reproduce, distribute, or use our content without written permission.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or policies of those external sites.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid by the customer for the product in question.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses resulting from your violation of these Terms or misuse of the website.

13. Modifications to Terms

We reserve the right to update or change these Terms & Conditions at any time.
Changes will be posted on this page, and continued use of the site indicates acceptance of the updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of [Your Country/Region]. Any disputes will be resolved in the courts of your jurisdiction.

15. Contact Us

If you have any questions regarding these Terms, please contact us:
📧 supports@cole-buxton.co.uk